Following are descriptions of several problems that could be encountered installing GeoExpress.
The license code was entered incorrectly.Try re-entering it; choose Options > Licensing to open the License and Cartridge Management dialog box.
The most reliable way to add the license is to import the license file. You should have received this file (with the extension .lic) in an email from LizardTech. In the License and Cartridge Management dialog, click Import next to the License field and select the .lic file.
If you still receive this error, you can edit the license file manually. The license code is stored in the GeoExpress95\bin directory in a file called lservrc. Open this file with a text editor and compare the 51-character license code with the one you received from LizardTech. The code in the lservrc file can be corrected manually, if necessary. The number (#) character at the end of the license code indicates the end of the code. Although this character is not required for the license to be considered valid, it is useful for making sure the entire string is copied, and it is recommended that you leave it in.
The permanent license that you received from LizardTech is keyed for a unique network card identification number. If the network connection becomes unavailable or your network hardware configuration has changed, the program may not accept the license code. Restore the network connection or the original network hardware configuration, or fill out the form at https://www.lizardtech.com/support/product-activation/ for a new permanent license.
If you have a temporary version of GeoExpress and the clock in your operating system has been altered—for instance, if you have recently upgraded your system software—security features in the licensing software may not allow the program to run. Please contact technical support at http://www.lizardtech.com/support.